ERP system is one of the backbone of all businesses. However, currently, eCommerce sector may be left from realising its dynamic advantages because its are a stringent task to integrate a site with an ERP system. It calls for a right strategy and logic to push aside each of the obstacles within the method of integration and realise benefits like centralised data, streamlined administration and uniform information access. Moreover, every eCommerce merchandiser struggles difficult to handle large volumes of orders an internet-based transactions each day manually. In such a scenario, ERP doesn’t just automate every function of the eCommerce portal and often will also provide a 360-degree of most processes, making data more precise and manageable.
So, before you decide to look for integrating internet store with ERP, comply with this checklist to ensure that you get effective results post-integration.
#1 The ERP is certainly going by your unique eCommerce requirements
Considering all of the specific requirements for your internet business portal, map out all features you would like in your ERP to fulfil them. Every retailer has to make sure that their email list of features penned down gets included inside the solution.
#2 Confirm the compatibility of ERP while using store interface
For assuring that ERP integrates smoothly without fuss, there’s ought to be complete compatibility relating to the store interface and modules of ERP. Both needs to be consistent with one another for facilitating data flow and sharing prompt updates.
#3 The chosen ERP is usually a scalable solution
Your company is ought to grow in sales after some time. That needs someone to manage huge volumes of items, wide-ranging categories and innumerable transactions every day. Thus, ensure that your ERP option would be scalable and will be modified as customers multiply and business expands.
#4 Decide the touch points of one’s ERP and eCommerce store
Before your software partner, start using the process of integrating, decide all of the touch points and data to be synchronised at those points. Few of the possible touch points are product data (descriptions, images, SKUs, etc), order invoices, payments, shipping, tracking, taxes.
#5 Make sure the ERP is powered for everyone you with real-time data
The integrated ERP system must able to give accurate and real-time information on the users on its customised dashboards. Real-time data and metrics will let you analyse and predict sales, manage inventory, and cope together with the changing demand.
#6 The ERP comes with the integrated CRM
While people are your prior concern, ensure you are one-step ahead in customer satisfaction after integrating ERP. Thus, request for an advanced ERP solution that includes a CRM integration to be able to offer great customer experiences and quickly resolve your order issues.
#7 ERP incorporates multi-language or multiple stores support
Lastly, for those who have more than one store to deal with in different regional languages, then ensure that the integrated ERP system interacts with all of the stores separately.
As you proceed with all the process of integrating your eCommerce site with ERP, conforming to this particular list will cut all risks and get you more close towards your online business goals. While there is not any doubt that integration is often a challenging task, discretion and few careful steps will help you get far from all the difficulties.